Terms & Conditions

These terms and conditions are a binding legal agreement between yourself and Veritas Check. By submitting a request for a National Police History Check (NPHC), you acknowledge and agree that you have read and understood these terms and conditions and are bound by them.

  1. Veritas Check cannot release any National Police History Check information without receiving the applicant’s signed Application/Informed Consent Form and 100 points of identification. The applicant agrees to their identification document information being checked with the Issuer or Official Record Holder.
  2. Applicant's Obligation

    It is agreed that the applicant will review all information they have provided in their application before submitting, to ensure the information they have provided is accurate and correct. Any incorrect information supplied by the applicant will result in an invalid NPHC. The applicant understands that if their Police Check application has not been correctly lodged after 3 months, upon lodgement, updating of details may be required.
  3. NPHC

    The applicant understands that Veritas Check cannot expedite the NPHC process.
  4. Refunds

    Veritas Check is not required to provide a refund for:

    • Incorrect forms that are submitted by the applicant
    • Any data entry errors made by the applicant
    • National Police History Checks already submitted to the Australian Criminal Intelligence Commission (ACIC)
    • Submissions for checks we are not authorised to process
    • Change of mind after partially or fully completing the application process
    • Selection of the wrong check type and/or reason for check
  5. Privacy

    Veritas Check is committed to respecting applicants' privacy and complies with the Australia Privacy Principles as set out in the Privacy Act 1988. View our Privacy Policy for more information.