What personal information do we collect and hold? Why and how do we collect and hold, use and disclose your personal information?
The personal information we collect is only the information you choose to tell us, or which you authorise us to obtain for the purpose of providing a Nationally Coordinated Criminal History Check (NCCHC). Personal information we collect may include, but is not limited to, name, gender, contact details, date and place of birth, driver’s licence details, previous and current address, billing information and police history (if any). We only collect personal information necessary for providing a NCCHC. All information will be collected lawfully, fairly and not in an intrusive way.
Veritas Check will only use and disclose personal information for the purpose of providing a Nationally Coordinated Criminal History Check.
At times we may check your identification documents with the Issuer or Official Record Holder to verify the accuracy of your information.
Where applicable, we may disclose your personal information to the employer/organisation named in Section 7 of an Nationally Coordinated Criminal History Check application to assess your suitability in relation to your employment/entitlement.
In certain circumstances, we may be required by law to disclose your personal information to government authorities or third parties involved in court action
Veritas Check uses sessions running on an SSL encrypted connection as a method for transferring sensitive user information entered into online forms.
How can I access and make a correction to my personal information?
You have the right to access your personal information held by Veritas Check. If you wish to update your personal information you may ask us to correct it. Before granting access or making any corrections to your personal information, we will need to verify your identity.
If you wish to access or update information we hold about you, please call us on 1300 VERITAS (1300 837 482) or send us an email with your request.
How can I make a complaint?
If you believe we have breached the Australian Privacy Principles, please call us on 1300 VERITAS (1300 837 482) or send us an email. Veritas Check takes privacy of personal information very seriously. We endeavour to reply to your complaints before the end of the next business day.
Do we disclose personal information to overseas recipients?
Veritas Check does not disclose personal information to any overseas recipients.
When you visit our website, our web server collects information that helps us understand your needs so we can offer you the best user experience. Information collected includes the pages you visit, the date and time of your visit, how long you were on the site, your IP address, how you came to the site, your top level domain name (for example - .com; .gov; .au) and the type of browser you are using. All information collected does not identify you personally.
The personal information you provide us with may be used to send periodic marketing emails. If you do not wish to receive these communications, please contact us to opt out from receiving any such marketing emails.